DIXIT MASTER PRIVATE LIMITED — TERMS & CONDITIONS
Effective 30 October 2026 · Version 2026-10-30.2
Please read these Terms & Conditions carefully before purchasing any digital product, subscription account or service.
1. Verify Before Purchasing
Customers must review the product or service before placing an order.
Please confirm compatibility with your device, country, existing account and intended use.
Review the package price, duration, features, usage restrictions and additional fees.
Contact Customer Support before purchasing if clarification is required.
2. Accurate Customer Information
Provide a valid email address and WhatsApp number when placing an order.
Incorrect contact information may delay delivery or support.
Never share passwords, one-time verification codes or other sensitive credentials unless a specific, legitimate and secure process requires them.
3. Delivery Within 24 Hours
Our target is to deliver eligible, in-stock digital products and subscription accounts within 24 hours after payment verification.
Delivery may be delayed due to provider verification, technical issues or availability.
If a delay occurs, we will communicate with the customer and work toward an appropriate resolution.
Custom projects, including websites, branding and marketing services, follow their separately agreed timelines.
4. Account Issues and Replacement
If a supplied account experiences a login problem or verified technical defect, please contact Support with your order details and a description of the issue.
After verification, we aim to restore access or arrange an eligible replacement within 24 hours where technically feasible.
Resolution depends on provider availability, account security checks and applicable package terms.
5. Strictly No Reselling
Reselling, redistributing, transferring or commercially sharing any Dixit Master Private Limited-provided subscription or account is prohibited without explicit written authorization.
Unauthorized account sharing, bypassing security restrictions and violating applicable provider rules are also prohibited.
Verified misuse may result in account restrictions or service termination where permitted by applicable agreements and law.
6. Customer Support
Customers can contact our team through the official WhatsApp number.
We aim to review and respond to support requests within 1–3 business days.
This is a response target, not a guarantee that every case will be resolved within that period.
Please avoid repeatedly sending duplicate messages for the same issue. Include your order number and a clear explanation so our team can assist efficiently.
Our support team may contact you for additional information.
7. Refunds and Cancellations
Refund and cancellation requests are assessed according to the product type, delivery status, service completion, applicable product conditions and relevant consumer protection laws.
Where an order is not delivered, the wrong product is supplied or a service is defective, we will consider an appropriate remedy, including correction, replacement or refund where applicable.
Nothing in these terms limits rights that cannot lawfully be excluded.
8. Subscription Usage Rules
Subscriptions must be used in accordance with the relevant platform's terms and the purchased package conditions.
Unauthorized sharing, reselling, account manipulation and security violations are prohibited.
Provider policy changes, service interruptions or platform restrictions may affect access. We will assist customers where reasonably possible.
9. Custom Digital Services
Marketing, advertising, design, website development and related services follow their agreed package scope, deliverables, revision limits and delivery schedules.
Advertising spend, hosting, domains, premium subscriptions and third-party charges are excluded unless expressly included.
Specific sales, leads, followers, rankings or campaign results are not guaranteed.
10. Privacy and Data Protection
Customer information should be collected only as reasonably necessary for order processing, delivery, support and related lawful purposes.
Personal information must be handled securely and in accordance with the published Privacy Policy and applicable data protection requirements.
11. Changes to Terms
Dixit Master Private Limited may update these Terms & Conditions when necessary.
Updated terms should be published on the website with an effective date.
Updates do not remove applicable statutory consumer rights or retrospectively override previously agreed contractual rights.
Digital Marketing Services — Terms & Conditions
1. 1. Before Purchasing
Customers must verify that the selected service package, price, features, duration and deliverables meet their requirements.
2. 2. Service Commencement
Work begins after payment or the agreed deposit has been confirmed and all required client materials have been received.
3. 3. Delivery Timeline
Each service follows its agreed package timeline. Completion of all digital marketing projects within 24 hours is not guaranteed.
4. 4. Client Responsibilities
Customers must provide accurate business details, photographs, videos, account permissions and timely approvals.
5. 5. Revisions
Only the revision rounds included in the purchased package are provided without additional charges. Extra revisions may incur additional fees.
6. 6. Advertising Budgets
Facebook, Instagram, TikTok and Google advertising budgets are separate from management fees unless explicitly included.
7. 7. Results
Specific sales, leads, followers, reach or search rankings are not guaranteed.
8. 8. Third-Party Charges
Domains, hosting, software, APIs and other third-party charges are billed separately unless expressly included.
9. 9. Refunds & Cancellations
Refund and cancellation requests are assessed according to the work completed, agreed terms and applicable consumer protection laws.
10. 10. Customer Support
Please provide accurate order details when requesting assistance. We aim to respond within 1–3 business days. Customers are requested to avoid repeatedly sending duplicate WhatsApp messages.
11. 11. Account Security
Unauthorized account sharing, reselling and security violations are prohibited.
12. 12. Privacy
Customer information is processed for legitimate service purposes in accordance with the Privacy Policy and applicable laws.